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DELIVERY & PAYMENT

Payment can be made by most major credit or debit cards by clicking Proceed to Checkout or click PayPal

The cost of delivery a parcel carrier is £4.00 per delivery or FREE on orders of £35 or more to UK addresses only, or free on orders of £50 to the Republic of Ireland.

Currently we only ship within the UK & Ireland on this website.

 

 

 

Terms and Conditions of Sale 

 

Wax Art Limited T/as Stoneglow Candles - Terms and Conditions of Sales the term “Wax Art / Stoneglow / Stoneglow Candles / We or Us “refers to Wax Art Ltd T/as Stoneglow Candles. This Agreement is governed by the law of England and Wales, and is subject to the non-exclusive jurisdiction of the courts of England and Wales.

 

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.


We aim to despatch your order right away on receipt of cleared payment. We will normally despatch your order in 1-3 business days (orders placed over the weekend are processed the 1st working day). If your item is not in stock, we will email you before deciding how to proceed. Taxable items have 20% VAT (sales tax) added. The cost of delivery a parcel carrier is £4.00 per delivery or FREE on orders of £35 or more to UK addresses only, or free on orders of £50 to the Republic of Ireland. For larger orders we may use DHL or Parcelforce next day services.

Payment is currently acceptable by Paypal and most major credit cards.

Customers from the European Union are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334


If you need to reach us, please use the Contact us link on the store page or visit our Scented Candles web site.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

 

Product Specifications

Wax Art Limited, reserve the right to modify specifications, designs, materials and finishes of goods at any time without prior notice. Some of the raw materials we use are from natural sources, therefore colour / texture / appearance / odour variation may occur. At times we may need to substitute natural products due to seasonal harvests. Our Botanic and Nature’s Gift collections are handmade, with each piece featuring unique details. Small irregularities are a characteristic of these collections. All are made with natural flowers/botanicals/fruits, meaning that texture and colour can vary per harvest or source. This only adds to the charm of the products and sets them apart from mass produced, machine-made candles and diffusers.

 

Intellectual Property  

The drawings, designs, copyright and intellectual property in the Goods shall belong to the Stoneglow unless expressly agreed in writing to the contrary. We retain the right to show case our work for future business regardless of brand name this includes, marketing reels, on our web site at www.stoneglowcandles.co.uk, our social media pages and at trade exhibitions. 

 

Stoneglow Images & Logo

Wax Art Ltd T/as Stoneglow is, and will remain, the sole and exclusive owner of all right, title, and interest, throughout the world, to all Photos and any copies of the Photos. Released on signature of Photo License agreement only. Commercial transactions including Business to Business and/or Business to Consumer are to use Stoneglow authorised and approved images only.  Should you wish to use your own for Commerical transactions these will need to be approved by Stoneglow prior to use