How do I exercise my right of withdrawal?
The EU law gives you the right to withdraw from most online purchases within 14 days of delivery – no reason needed.
You can also withdraw before your order has been shipped by contacting the merchant’s customer support team.
To submit your withdrawal request for a fulfilled order, enter your Order ID and Email Address below. You’ll receive an email confirmation upon submitting the form, and once you return the goods, a full refund will be processed within 14 days.
Please note: some items are not eligible for withdrawal, including personalized goods and sealed hygiene products that have been opened.
For more details on delviery and returns please select our policy details below: